Privacy Policy

Privacy Policy
At Ms. Emma's Hair Care, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ms. Emma's Hair Care and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Ms. Emma's Hair Care. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
 - Provide, operate, and maintain our website
 - Improve, personalize, and expand our website
 - Understand and analyze how you use our website
 - Develop new products, services, features, and functionality
 - Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
 - Send you emails
 - Find and prevent fraud
 Log Files
Ms. Emma's Hair Care follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Ms. Emma's Hair Care.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Ms. Emma's Hair Care, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Ms. Emma's Hair Care has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Ms. Emma's Hair Care's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Ms. Emma's Hair Care does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Copyright 2021 - Ms. Emma's Hair Care Co.  - All Rights Reserved

Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us at

How much is shipping?

Shipping is free on all orders over $75 Standard shipping is $4.95 for all orders under $75.

Do you ship internationally?

We do not ship internationally. We currently only ship to the US.

Where is my order confirmation number and receipt?

An order confirmation email and receipt has been sent to the email address you provided when you submitted your order. If you do not see it within a few minutes after placing your order, please check your spam/junk folder.

When will my order ship?

Your order is currently being prepared and will ship out in 3-5 business days.

How long will it take for me to receive my order?

Normal processing time for all orders is 3-5 business days. Your order will ship as soon as it has been processed.

*All orders ship with UPS.

How do I track my order?

When your order has been processed, you will receive a shipping confirmation email with a link to track your order directly on the carrier's website.

Note - It may take 24-48 hours for tracking information to reflect details on the carrier's website.

When can I expect to see results?

Growing hair is a journey. We work closely with a dermatologist whose guidance is to allow 8-12 weeks to see noticeable growth results. It's critical that you become intentional about growing your hair and make it part of your daily routine. If you're not consistent in using your products, your results will not be consistent.

Do your products restore permanent hair loss?

Our products cannot restore any forms of permanent hair loss. If your hair follicles have died, our products cannot restore that hair loss. If you have any shiny, smooth balding or you're not sure if your hair follicles have died, please consult a specialist to examine your scalp before purchasing any hair growth products.

Will the products make my hair greasy and/or oily?

Many of the ingredients in our products contain natural oils and essential oils. If you do not like oils in your hair, we recommend you apply the product the night before your wash day. Allow it to penetrate your hair follicles overnight and proceed with your normal wash routine the next day.

Will the products make my hair itch?

These products will not make your hair itch. If you are someone with sensitive skin or skin that is easily irritated, test out a small amount before starting a daily application. *Note, if you reside in a climate with high humidity, your scalp and skin will sweat more, which may cause you irritation.

Do the products that contain caffeine smell like coffee?

The primary ingredient in our caffeine products is Coffee Oil, which has an aromatic smell. These products have a light scent of coffee. Therefore, we do not recommend our caffeine products if you are sensitive to coffee or coffee smells.

How should I use the products if I have fine hair?

Many people with fine hair do not like oily/greasy hair. Therefore, we recommend individuals with fine hair apply the product the night before their wash day. Allow it to penetrate your hair follicles while you sleep and proceed with shampooing your hair the next day.

Will the products help male pattern baldness?

Our products were specifically designed to address temporary hair loss, but they will minimize the effects of male pattern baldness in the crown area by helping to stop the hair loss and promote new growth. Our products yield the best results for male pattern baldness when they are used early on, before the hair follicles die out resulting in shiny, smooth balding.

Will any of the products make my hair fall out?

None of the ingredients in our products causes hair to fall out. They only contain natural ingredients. Caffeine does put your hair in a new growth cycle so some people experience the shedding of old hair when the new hair comes in, but nothing in our products causes hair to come out. If you've been experiencing excessive shedding, please contact your physician to determine if you have any allergies to the ingredients and/or to check for any underlying issues.

What is your return/refund policy?

Thank you for shopping with us at Ms. Emma's Hair Care. Due to the nature of our products, all sales are final and we cannot accept returns, exchanges, or offer any refunds. ALL SALES ARE FINAL. *If you have any issues with your order, please contact us within 7 days to resolve the issue. We cannot resolve any issues reported outside of the 7 day timeframe.

How do I update my order before it ships?

You can reach our team at We will do our best to accommodate your request, but cannot make any guarantees.

How can I contact support?

We are happy to hear from all of our customers so please reach out at